
Designed by a global leader in design
FAQs
(Frequently Asked Questions)
What's Erojoy Pebble made of, and is it body-safe?
Pebble is crafted from premium liquid silicone — soft, hypoallergenic, and free from phthalates. It's designed to be gentle on sensitive skin with regular use.
What are the dimensions and weight?
The Pebble weighs approximately 2.96 oz (84g) and measures approximately 4.7 × 1.4 inches (120 × 35mm) — compact and comfortable to hold.
Is it wearable?
Yes — Pebble's C-shaped design is built to be worn hands-free, so you can go about your day (or slip it in during partner play) while it stays comfortably in place
Can I use it with a partner?
Yes — Pebble is made for solo play or partnered play alike. It's slim enough to stay comfortably in place during penetrative sex, so it's not an either/or — wear it while he's inside you, and the vibration isn't only yours to feel, he'll feel it too. Pair it with the free Erojoy Vibe app so a partner can take the controls right beside you, or from anywhere in the world.
How should I clean it after use?
Rinse with warm water and use Erojoy Fresh toy cleaner, or a mild, unscented soap. Let it air dry fully before storing. Avoid alcohol-based wipes, which can break down silicone over time.
Can I bring it into the shower or bath?
Yes — Pebble is IPX7 rated, meaning it's fully waterproof and safe for submersion, so shower or bath play is no problem.
What's the charging process like?
Pebble uses a magnetic charging cable — just snap it into place and you're good to go. No fumbling with covers or ports.
Any lubricant recommendations?
For the best experience, we suggest a quality water-based lubricant such as Erojoy Glide. It keeps things comfortably smooth and cuts down on how often you'll need to reapply mid-session.
What comes in the box?
Pebble, and a magnetic USB charging cable.
How quiet is it?
It operates at under 50dB, so it's designed for discreet, private use even in shared spaces.
Can it be controlled remotely by a partner?
Yes — pair it with the Erojoy Vibe app over Bluetooth, and your partner can control vibration patterns and intensity from anywhere with an internet connection.
How can I track my order?
Once your package has been shipped, your tracking number will be sent to the email you used to order. You'll be able to watch your package's progress in real time. We aim to ship rapidly, but wait up to one full business day after ordering for your tracking number. If you still don't see your email, please check your spam folder and then contact support for assistance.
How long does shipping take?
We have warehouses on both the East and West Coast to ensure fast delivery times across the U.S. Orders placed before our daily cut-off are picked and packed the same day; orders placed after are processed the next business day.
Most packages arrive quickly:
3 business days – 72% delivered
4 business days – 85% delivered
5 business days – 98.1% delivered
What is your shipping cut-off time?
Orders placed before 11:00am CST will be lovingly packed and ready to ship the same day. Orders placed after 11:00am will ship the next business day. Packages in transit will sometimes not move on weekends and public holidays.
I entered my address incorrectly. Can I change the shipping address?
We can update your shipping address as long as your package hasn’t been processed yet—but you’ll need to be quick. Since we’ve automated 80% of our shipping workflow to speed up processing and delivery, orders move through the system fast.
Can I return my order?
Please reach out to our customer service by email. Our team will assess your specific situation and do their best to assist you. Read our official return policy for further info.
Do you have a warranty?
We offer a 1-year warranty on all device purchases. Reasonable terms and conditions apply. Please read the policy for more information.
My product doesn't work. What can I do about it?
At a minimum, we offer a free replacement in the rare event of a defective product. Please contact support and attach a video showing the defective unit.