
Designed by a global leader in design
FAQs
(Frequently Asked Questions)
What's Erojoy Pulse made of, and is it body-safe?
Pulse is made from soft, body-safe silicone β a silky, premium material that feels smooth against the skin and is designed to hold up wash after wash.
What are the dimensions and weight?
Pulse measures 222mm Γ 93mm Γ 40mm (8.7β³ Γ 3.7β³ Γ 1.6β³) and weighs 223g (7.9oz) β sized to sit comfortably in the hand, with a curved insertable shaft for the G-spot and an external arm that lines up with the clitoris.
Is it wearable?
Pulse is designed to be held during play rather than worn hands-free. Its shape lets you comfortably guide the external suction and internal vibration exactly where you want them, together or on their own.
How should I clean it after use?
Can I bring it into the shower or bath?
Pulse is IPX5 rated, meaning it's splashproof and safe to rinse under the tap β but it isn't rated for full submersion, so we don't recommend bringing it into the bath or dunking it fully in the shower.
What's the charging process like?
Pulse charges over USB with the included cable β just plug it in. A full 120-minute charge powers up to 60 minutes of play.
Any lubricant recommendations?
What comes in the box?
Pulse, and a USB charging cable.
Can it be controlled remotely by a partner?
Yes β pair it with the Erojoy Vibe app, and your partner can control the suction and vibration patterns and intensity from anywhere with an internet connection.
How does the clitoral suction feature work?
Press the C button to turn on Pulse's clitoral suction, then press it again to cycle through its 10 suction patterns β rhythmic pulses of air around the clitoris, no direct contact needed.
Does it also stimulate the G-spot?
Yes β Pulse's internal shaft is curved specifically to reach and stimulate the G-spot.
Can I use the clitoral suction and G-spot stimulation at the same time?
Yes β both can run together for dual stimulation.
Can I use the clitoral suction and G-spot stimulation separately?
Yes β Pulse has two motors and two buttons, so you can run just the suction or just the internal vibration on its own.
Can I control the clitoral and G-spot stimulation independently?
Yes β Pulse has a dedicated button for each. Press C to control the clitoral suction, and press Wave to control the internal vibration, so you can adjust either one on its own.
How many suction levels does it have?
Pulse offers 10 suction patterns.
How many vibration modes and intensity levels does it have?
Pulse offers 8 vibration modes, with intensity adjustable on each motor independently.
Is the internal shaft flexible?
Yes, the internal shaft has some give to it, so it can comfortably follow your body's curve during use.
What is the insertable length and diameter?
Insertable length is 11cm (4.3"), with a maximum insertable diameter of 3.8cm (1.5").
Is the clitoral stimulator flexible or adjustable?
No β the external arm is fixed in place, positioned to line up with the clitoris during use.
How can I track my order?
Once your package has been shipped, your tracking number will be sent to the email you used to order. You'll be able to watch your package's progress in real time. We aim to ship rapidly, but wait up to one full business day after ordering for your tracking number. If you still don't see your email, please check your spam folder and then contact support for assistance.
How long does shipping take?
We have warehouses on both the East and West Coast to ensure fast delivery times across the U.S. Orders placed before our daily cut-off are picked and packed the same day; orders placed after are processed the next business day.
Most packages arrive quickly:
3 business days β 72% delivered
4 business days β 85% delivered
5 business days β 98.1% delivered
What is your shipping cut-off time?
Orders placed before 11:00am CST will be lovingly packed and ready to ship the same day. Orders placed after 11:00am will ship the next business day. Packages in transit will sometimes not move on weekends and public holidays.
I entered my address incorrectly. Can I change the shipping address?
We can update your shipping address as long as your package hasn't been processed yetβbut you'll need to be quick. Since we've automated 80% of our shipping workflow to speed up processing and delivery, orders move through the system fast.
Can I return my order?
Please reach out to our customer service by email. Our team will assess your specific situation and do their best to assist you. Read our official return policy for further info.
Do you have a warranty?
We offer a 1-year warranty on all device purchases. Reasonable terms and conditions apply. Please read the policy for more information.
My product doesn't work. What can I do about it?
At a minimum, we offer a free replacement in the rare event of a defective product. Please contact support and attach a video showing the defective unit.