We understand that sometimes plans change, and you may need to cancel your order. We try to ship all orders on time, but we know you may change your mind.

Automated Fulfillment: Once we process your order, our system's automated fulfillment process may prevent us from canceling it.

Returns: If we are unable to cancel your order, you can return your unopened items within 14 days of receipt. Please note that you are responsible for the shipping cost on the return.

Refund: Once the return is complete, please allow 5-10 days for the refund to be credited back to your original payment method.

RealSkin technology - it's what makes our sleeves feel amazingly, well, real.

Essentially, it's our own special blend of TPE that's designed to mimic the softness, flexibility, and texture of human skin. The result? An experience that's incredibly lifelike and immersive.

The Original sleeve for Erojoy Pro has a timeless design that's proven to be a fan favorite.

It comes bundled with our bestselling toy, and for good reason: it performs amazingly well with our vacuum suction technology, delivering an intense and immersive experience.

Plus, its simple and effective design makes cleaning a breeze.

Want to see how the Original sleeve stacks up against our other options? Check out our sleeve guide for a detailed comparison - it's the perfect resource to help you find your perfect match.

No, this Original sleeve is designed to work with our flagship blowjob machine: Erojoy Pro.

Absolutely! The Original Pro sleeve can be used as a manual stroker on its own, no case required.

Definitely! Lube is a game-changer when it comes to getting the most out of your Original sleeve.

It reduces friction and amplifies the sensations and textures, making the experience even more intense and enjoyable.

For the best results, try our Erojoy Glide water-based lubricant. It will take your experience to the next level.

Keeping your Pro Original sleeve clean and hygienic is a breeze.

Start by removing the sleeve from the case and turning it inside out.

Rinse it gently with warm water to wash away any residue, then apply a small amount of our Fresh cleaner to sanitize and keep it fresh.

After a thorough rinse, dry the sleeve with a soft cloth and finish with a light dusting of Renewal Powder to keep it feeling like new.

Finally, store it in a cool, dry spot to keep it in top condition and prolong its lifespan.

Once your package has been shipped, your tracking number will be sent to the email you used to order. You'll be able to watch your package's progress in real time. We aim to ship rapidly, but wait up to one full business day after ordering for your tracking number. If you still don't see your email, please check your spam folder and then contact support for assistance.

We have warehouses on both the East and West Coast to ensure fast delivery times across the U.S. Orders placed before our daily cut-off are picked and packed the same day; orders placed after are processed the next business day.

Most packages arrive quickly:

3 business days – 72% delivered
4 business days – 85% delivered
5 business days – 98.1% delivered

Orders placed before 11:00am CST will be lovingly packed and ready to ship the same day. Orders placed after 11:00am will ship the next business day. Packages in transit will sometimes not move on weekends and public holidays.

Yes, we ship using a bubble mailer. The packaging does not display any branding or company information, only your shipping details are externally visible.

We can update your shipping address as long as your package hasn’t been processed yet—but you’ll need to be quick. Since we’ve automated 80% of our shipping workflow to speed up processing and delivery, orders move through the system fast.

Please reach out to our customer service by email. Our team will assess your specific situation and do their best to assist you. Our official return policy is here.