It was a whole new experience syncing to a video.
Richard, Erojoy customer on Trustpilot
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Questions? We’ve Got the Answers… and the Pleasure
FAQs
(Frequently Asked Questions)
How do I sync it to a video?
- We create your Faptap.net account when you order. If you already have one, order with the same email.
- Open Faptap.net in Chrome, or in Bluefy on an iPhone, and log in.
- Choose a video, or open FapAI and paste a link.
- Click Connect and select Erojoy Thrust Sync.
- Press play.
More detail: How to Use Thrust Sync.
Do I need FapAI?
No. Your first month is included, then it's $19 a month if you keep it. Without it, Thrust Sync still syncs with AI up to a daily limit and plays the full hand-synced library.
Will it work with my phone or computer?
Yes. Use Google Chrome on Windows, macOS or Android, or the free Bluefy browser on iPhone and iPad. Safari and VR headsets aren't supported.
Is it loud?
It isn't silent. The fastest rhythms are the loudest, peaking at about 42dB, roughly a fridge's hum. Slower rhythms and vibration alone are quieter, and the video's sound covers a lot of it. If it has to be inaudible through a shared wall, this isn't that device, and we'd rather you hear that from us now.
What's in the box?
Thrust Sync with the Original sleeve, a USB-C cable and the user manual. Charge it for 3-4 hours before the first session, with the cable from the box.
How is it different from the original Thrust?
Both have the same heat, vibration and stroke rhythms. Thrust Sync adds Bluetooth, so it can follow videos, take a partner's lead and log sessions in Gym Connect. See the full Thrust vs. Thrust Sync comparison.
What are the exact specs?
- Size: 27cm tall, 8.3cm across, 726g.
- Stroke: 1 inch (25mm) of travel, 8 stroking modes, 9 vibration modes.
- Heat: two levels, up to 108°F (42°C), a few minutes to body temperature.
- Battery: 80 to 90 minutes of play per charge. USB-C charging.
- Noise: up to 42dB, about the hum of a fridge.
- Connection: Bluetooth. Chrome on Windows, Mac and Android, Bluefy on iPhone and iPad.
- Materials: ABS body, RealSkin TPE sleeve. Not waterproof.
- Warranty: one year.
How does it compare to The Handy or the Kiiroo Keon?
We wrote both up with the numbers in, so you can decide on stroke length, heat, noise and price rather than on adjectives: Thrust Sync vs. The Handy and Thrust Sync vs. Kiiroo Keon.
The short version: both of those stroke further. Neither heats or vibrates, and neither is 149 USD.
How long does shipping take?
We have warehouses on both the East and West Coast to ensure fast delivery times across the U.S. Orders placed before our daily cut-off are picked and packed the same day; orders placed after are processed the next business day.
Most packages arrive quickly:
3 business days – 72% delivered
4 business days – 85% delivered
5 business days – 98.1% delivered
How can I track my order?
Once your package has been shipped, your tracking number will be sent to the email you used to order. You'll be able to watch your package's progress in real time. We aim to ship rapidly, but wait up to one full business day after ordering for your tracking number. If you still don't see your email, please check your spam folder and then contact support for assistance.
Do you have a warranty?
We offer a 1-year warranty on all purchases of Thrust Sync. Reasonable terms and conditions apply. Please read the policy for more information.
What is your shipping cut-off time?
Orders placed before 11:00am CST will be lovingly packed and ready to ship the same day. Orders placed after 11:00am will ship the next business day. Packages in transit will sometimes not move on weekends and public holidays.
Is the package shipped discreetly? How does the package appear during delivery?
Yes, we ship using boxes. The packaging does not display any branding or company information; only your shipping details are externally visible.
I entered my address incorrectly. Can you change the shipping address for me?
We can update your shipping address as long as your package hasn’t been processed yet—but you’ll need to be quick. Since we’ve automated 80% of our shipping workflow to speed up processing and delivery, orders move through the system fast.
Which sleeve should I choose?
The Original comes with every Thrust Sync and is our most popular. The Minx is our tightest, and the XL is roomier for longer sessions. The sleeve guide compares all three.
Can I purchase a replacement sleeve for my Thrust Sync?
No problem! Our original sleeve is the very same sleeve that comes with your Thrust Sync by default, and you can purchase a replacement on our website.
What lubricant should I use?
Water-based only, like our Glide. Oil-based lube breaks down the sleeve.
Can I use it in the shower?
The sleeve can go in water. The device can't, so keep it dry.
How do I clean it?
Take the sleeve out, turn it inside out and rinse it under warm water with Erojoy Fresh or a mild soap. Let it dry fully and dust it with Renewal Powder to keep it soft. Wipe the body with a dry cloth, because only the sleeve can get wet.
More detail: How to Clean Thrust Sync.
What if it stops working?
Contact support with a short video of the problem. If the unit is faulty, we replace it for free.
